Send a complaint

Public Utilities Commission

Complain to CEB or LECO about electricity supply

Draft. Written from the official page, read on 9 November 2026. Not tried in person yet, so check the source before you go.

Steps

  1. Identify supplier, CEB or LECO, from bill and route issue to them first

    pucsl.gov.lk (opens in a new tab)

  2. Explain problem and desired correction, keeping dated written or phone evidence

  3. Retain official supplier complaint reference number

  4. Check supplier response and published complaints policy before escalating

Didn’t go like this?Tell us what happened. We post it, tag the office and stay on it until it’s fixed.