Send a complaint

Foreign Employment Bureau (SLBFE)

File overseas-employment grievance through SLBFE

Draft. Written from the official page, read on 9 November 2026. Not tried in person yet, so check the source before you go.

Steps

  1. Determine whether worker is registered with SLBFE and whether complaint fits foreign-employment mandate

    slbfe.lk (opens in a new tab)

  2. If eligible, prepare specific grievance and supporting documents without publicizing worker identity

  3. Choose SLBFE head office, regional branch, diplomatic mission labour section, hotline 1989 or official online complaint route

  4. If worker is not SLBFE registered, official page points toward MFA consular division; check alternative lawful channels and emergency protection

  5. Request and retain any official acknowledgment, and follow the actual agency case updates separately from aiyo status

Didn’t go like this?Tell us what happened. We post it, tag the office and stay on it until it’s fixed.