Send a complaint

Right to Information Commission

Appeal an RTI refusal or missed deadline to the Designated Officer

Draft. Written from the official page, read on 9 November 2026. Not tried in person yet, so check the source before you go.

Steps

  1. Verify the original RTI information request was lodged with the appropriate Information Officer

    rti.gov.lk (opens in a new tab)
  2. Identify proper appeal grounds: refusal, time-limit breach, incomplete/false information, excessive charges or form of access issues

    rti.gov.lk (opens in a new tab)
  3. Under RTI Act section 31, check appeal timing—generally within fourteen days of refusal/act/awareness; limited late admission possible

    rti.gov.lk (opens in a new tab)
  4. Prepare RTI-10 with request date/reference, response, grounds and details

    rti.gov.lk (opens in a new tab)
  5. Send to the public authority's Designated Officer, retaining official receipt; Act mentions a receipt within three working days and decision within three weeks

    rti.gov.lk (opens in a new tab)
Didn’t go like this?Tell us what happened. We post it, tag the office and stay on it until it’s fixed.