National Water Supply and Drainage Board

Apply for a new NWSDB water connection

Draft. Written from the official page, read on 9 November 2026. Not tried in person yet, so check the source before you go.

Steps

Find closest NWSDB office, download application form or select official online application
waterboard.lk (opens in a new tab)
Fill form and submit to NWSDB office or web portal with supporting copies
Await engineering assistant or officer-in-charge site inspection and connection cost estimate
If road pavement must be opened, pay applicable local/road authority charge directly to that authority and retain proof
Pay NWSDB connection estimate, show receipts where necessary and sign NWSDB agreement
Arrange actual water connection; retain reference and confirm installation with NWSDB

NWSDB publishes up to 7 days for inspection/estimate and up to 4 days after payment for connection
Street access, pipeline and engineering feasibility might change timing/cost
Community conflict (Ja-Ela, approx Aug 2026): a Reddit commenter claims road reinstatement is not paid by applicant; official NWSDB page says charge may be payable directly to road/local authority. Preserve context, verify the exact site estimate before advising payment
A 2026 Ja-Ela Reddit comment asserts road restoration fees are not charged to the applicant, contradicting NWSDB instructions that local/road authority charges may be payable; official applicant-specific quote controls
Avoid presenting any 2026 commenter estimate as national standard cost