Send a complaint

Government of Sri Lanka

Submit a Public Security Help Desk 118 complaint

For People selecting a category listed on the 118 portal

Draft. Written from the official page, read on 9 November 2026. Not tried in person yet, so check the source before you go.

Steps

  1. Open the 118 Public Security Help Desk and choose English, Sinhala or Tamil

    118.pubsec.gov.lk (opens in a new tab)

  2. Choose an appropriate complaint category; options include police conduct and civic incidents

  3. Enter complaint, identifying/contact fields and CAPTCHA

  4. Check submission confirmation and retain reference, then use Check Status if provided

Didn’t go like this?Tell us what happened. We post it, tag the office and stay on it until it’s fixed.